Select Comfort (The Sleep Number Bed) Elite Mattress Reviews from www.Epinons.com (condensed)
This review “tells it like it is”- a lot of the epinions.com reviews are written by people who find it necessary to tell a 1000-word story about stuff that has nothing at all to do with the product, before they finally get around to talking about the product!
I bought my Select Comfort Queen-size mattress about 5 years ago. I just threw the piece of junk in the trash. The Select Comfort was absolutely unusable.
A leak formed somewhere in BOTH of the Select Comfort’s bladders so I had to pump the bed up about every other day in the last year. Then the air pump had just gone kaput entirely. At least it won’t hurt my ears any more, as it was extremely LOUD and SLOW to pump the bed up. Now the bed is in the trash.
The foam strip between the chambers was extremely uncomfortable if you happen to take a nap alone and you wind up laying in the middle of the bed. The mattress wasn’t even as comfortable and supportive as I expected when I got the bed new- I should have sent it back.
During my search for a new mattress to replace the Select Comfort, I found that several different mattress dealers told me the same thing: Select Comfort does not supply enough support- especially to the lower back, even when it is pumped up as hard as possible.
Select Comfort puts all their money into TV, radio, and print advertising and their mall stores- not into a quality product. My girlfriend has a Phoenix model air bed made by Vinyl Products which is available at discountairbeds.com or at dealers, and it is much better than a Select Comfort, at a much lower price, since all their money doesn’t go into advertising. The pump in her bed is placed at one of the corners inside the bed, connected directly to the bladder- there are not hoses all over the place. The pump is much quieter and it pumps her bed up much faster. She originally bought a Select Comfort mattress, didn’t like it, and smartly sent it back and she loves her Phoenix bed! She was able to purchase her King-sized Phoenix bed with a SINGLE air bladder, instead of two side-by-side (they offer that option as well). There isn’t an uncomfortable strip down the center of her bed.
Also, if you decide you don’t like the Select Comfort bed you ordered, good luck. Prepare for a terrible experience if you have to send the bed back, not only packing it up but dealing with the company itself.
It seems like most of the epinions reviews were written by Select Comfort employees. My girlfriend loves her Phoenix air bed.
After much research, I ordered a Steams & Foster “Ferndale” model California King-size mattress through The Mattress Firm- a REAL bed that I won’t have to plug into the wall! No hoses! No noise! Read the Select Comfort’s “20 year warranty” fine print- if something goes wrong like the pump dying (as mine did), the older it is, the more you pay, until the warranty is next to worthless. For my Stearns & Foster, it has a non-prorated 10 year warranty, plus The Mattress Firm added 5 years extra. If it goes kaput in year 14, I get a whole new mattress at no cost. Spending a lot of time in stores, I found that Steams & Foster is the best you can get.
I will post a review of the new Stearns & Foster mattress after I try it out for a while. I ordered it on Wednesday, August 15 and The Mattress Firm promised delivery on Monday, August 22. Since I ordered a California King-size mattress (which is 4 inches longer and 4 inches narrower than a regular King, making it exactly 7’ long by 6’ wide), it was custom made at the S&F factory in Orlando. I received the bed as promised on Monday (I live a two hour drive from Orlando) and it is AWESOME! The bed arrived on the same day it was manufactured! Needing to catch up on a LOT of sleep (I’ve had a very busy year so far, and of course my Select Comfort bed was a nightmare), I slept from 8pm to 7am the first night. I could never get rest like that on the Select Comfort, even when it was new and worked properly. The S&F is a REAL bed! Look for my full review soon!